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Frequently asked questions

COVID-19

We want to make your visit to the Orchideeën Hoeve a noteworthy but safe adventure! For that reason, we temporarily limit the number of visitors admitted daily and you must reserve your visit via this system in advance. Tickets are therefore not available at the entrance. We ask that you also specify a starting time, in addition to the date of your visit, to prevent congestion at the entrance gate. Once inside, you can obviously stay as long as you want. The park closes at 6:00 PM.

Are you unable to reserve your visit online? Please call us on+31 (0)527-20 28 75

You must reserve a starting time when you purchase your visit or reserve the date for your visit. This starting time applies to when you set out on the trail through the park. This makes it possible for us to properly organise your visit and for you to enjoy a wonderful and relaxed day out. The length of your visit is not restricted. However, stay on the one-way route and comply with the instructions of our employees.

A visit to the Orchideeën Hoeve today will differ slightly from what it used to be. However, our park is so vast (25,000 m2) that there is adequate space to ensure that you can safely enjoy all the flowers, plants, and animals. We are following the guidelines of the Dutch National Institute for Public Health and the Environment (Rijskinstituut voor Volksgezondheid en Milieu, RIVM) to ensure that all visits proceed safely and responsibly, and we ask our visitors also to comply with them:

  • Reserve your visit via our website and specify a starting time when doing so;
  • Maintain a distance of 1.5 metres between you and the other households and staff members;
  • Follow the one-way route in the park;
  • Disinfect your hands at the disinfection stations;
  • Follow the recommendations and instructions of our rangers. 

Together, we will make sure that you have a carefree and safe outing!

The Park

Dogs are welcome on our premises, provided that you adequately walk your dog in advance at the car park and keep the animal on a leash on our premises. Dogs are not allowed in the Lory Garden. There is a special route around the outside of the aviary. Our restaurant will also welcome your dog. However, we kindly ask that you do not bring your dog along to the self-service buffet as this is against hygiene regulations.

We are open throughout the year, seven days per week, except on New Year's Day. Monday till Saturday, 9:00 - 18:00. On Sunday and public holidays, 10:00 - 18:00. Special opening hours apply on public holidays.

Consult the list

Yes, the Orchideeën Hoeve is entirely indoors. All gardens, the restaurant, and the shop are covered by a single roof. Hence, your stay with us will always be comfortable, even in adverse weather conditions.

Yes, the Orchideeën Hoeve offers free access to a Wi-Fi network. The Wi-Fi password can be obtained at the reception desk.

Baby changing facilities have been set up in the central hall and in the ‘Suspended’ Flower Garden. The facility in the central hall can also be used for pumping breast milk or for feeding.

You receive a free map of our park when you buy an admission ticket or submit your e-ticket at the entrance to the gardens. Here, you can also consult this floor plan online.

No, there is a smoking ban throughout the premises. While, there is no smoking area in our park, there is a covered one outside in front of the entrance of the Orchideeën Hoeve.

No, you only need an admission ticket if you want to visit our gardens. Our shop and the restaurant are accessible free of charge.

People with disabilities

There are plenty of opportunities for discovering our tropical park when you use a wheelchair, scooter or rolling walking frame. The entire main route, displayed on our map, is wheelchair-accessible. However, please take into account that a few trails have been enriched with adventurous aspects. Examples are clinker-brick paving and hills. Our park offers several toilets and parking spaces for people with disabilities.

There are a limited number of wheelchairs available that can be used by our disabled visitors. If you would like to use one of those wheelchairs, please contact our reception, telephone +31 (0) 527 20 28 75.

The Orchideeën Hoeve charges special rates for wheelchair attendants and chaperones in groups of 10 persons or more. Request the prices via our reception desk.

Food & beverage

The Orchideeën Hoeve does not permit the consumption of foodstuffs that you have brought with you.

You can order food and/or beverages in our cosy greenhouse restaurant and the bistro ‘Sakura’ in the ‘Suspended’ Flower Garden. Sweets and beverage dispensers have also been placed in a number of the gardens. The Orchideeën Hoeve does not permit the consumption of foodstuffs that you have brought with you.

Yes, we do serve several gluten-free dishes. Please ask for the gluten-free menu at any of our dining venues.

The bistro is open from 10:00 until 18:00. The restaurant’s hot kitchen is open until 17:30. Different opening hours are available to groups of twenty or more persons in consultation.

The restaurant in the centrall hall is accessible free of charge. ‘De Sakura’ Bistro can be accessed only with a valid admission ticket.

Parking & public transport

There is adequate parking space in front of the Orchideeën Hoeve. Parking is free of charge.

The nearest train station is the Steenwijk station. From there, you can take bus route 76 in the direction of Marknesse and dismount in front of the Orchideeën Hoeve. On weekends, the Orchideeën Hoeve cannot be reached by public transport. Review your personalised travel recommendations on our route planner or contact the public transport information service in the Netherlands, telephone +31 (0) 900-9292 (domestic calls only at €0.70 p/m) or http://www.9292ov.nl

While there is a recharging point for e-bikes on the right hand side of the entrance, we cannot offer the same convenience for electric cars.

Tickets

No, there is no need to print out the tickets. However, you must be able to legibly display the barcode of the tickets on a smartphone or a tablet so that they can be scanned.

You can buy admission tickets online via this link

Children up to and including 2 years old can enter free of charge. View admission fees.

Annual tickets

You can order annual passes at our reception desk. Our receptionist will take your photo on the spot. Hence, there is no need to bring a passport photo.

An annual pass to the Orchideeën Hoeve is personal and valid for one year from the date of purchase.

Orchideeën Hoeve’s annual passes are personal and non-transferable. Each pass carries a photo of the season ticket holder.

Groups

Yes, that is certainly possible. You can obtain information for group packages (10 persons or more) at our reception. You must make reservations for groups of 10 persons or more.

You must make a reservation in advance if you want to make use of a group package, combination trip, or school trip. Do you just want to visit the park with a group? In that case, it is not necessary to make a reservation. You can buy the tickets at group rates at our reception desk on the day itself. Note: group tickets and packages must be paid in full at once.

You can make use of our admission prices for groups if you visit the Orchideeën Hoeve with a group of ten or more adults. The discount depends on the number of persons. See the current prices here.

Photography

Of course, you are allowed to take photos at the Orchideeën Hoeve for personal purposes. You are allowed to take photos or record film for personal use, as long as you do not inconvenience other visitors, animals or staff. Recording video clips and professional photo shoots are not allowed at the Orchideeën Hoeve. Do you want to make recordings for a TV programme, vlog or article to promote our park? Contact us via info@orchideeenhoeve.nl or on +31 (0) 527 20 28 75 to make a reservation.

In order to submit a question other than those listed here, contact our reception by phone, on +31 (0) 527 20 28 75 or complete the contact form. We will strive to answer your question within 24 hours.

Due to the policy of the government The Orchideeën Hoeve temporarily closed Read more